Bandaranaike International Airport (BIA) is set to undergo a significant redesign of its Arrival Lobby to improve the passenger experience, particularly for the growing number of tourists visiting Sri Lanka. Key changes include:
Relocation and increase in the number of ATM machines to reduce congestion.
Expansion of the Arrival Lobby area to create a more spacious and welcoming environment.
Establishment of a central travel information counter to assist arriving tourists.
The redesign will include an increase in the number of ATM machines to reduce waiting times and the relocation of the Sri Lanka Tourism Travel Information Counter to a central location, ensuring tourists are warmly welcomed and assisted upon arrival.”
Source: https://aviationvoice.lk/bia-arrival-lobby-to-get-a-fresh-look-to-enhance-passenger-experience/
